Reference

Privacy Policy for your brojp account

Your account can include DANA, OVO, GoPay and QRIS wallet records, login data, and game-session entries from titles such as Andar Bahar or Rocket Crash; this Privacy Policy…

DANA data scopeOVO receipt checksGoPay login alertsQRIS ID records
brojp Privacy Policy for your brojp account
CONTACT ROUTES

Reach us about your data

Privacy questions need a clear path, not a long queue. We handle privacy contact through live chat, email, and the logged-in account form so your request…

Live chat Use the live chat button in your account footer between 09:00 and 23:00 WIB.
Email privacy desk Send privacy requests to [email protected] with your username and registered mobile number.
Account request form Go to Account > Profile > Privacy request after login.
ACCOUNT CARE

How we protect your records

Account data is useful only when it is accurate, limited, and protected. We separate login checks, wallet matching, support cases, and cookie controls so each data use has a purpose.

Account data

We collect the details you type during account creation, including username, mobile number, email if provided, and password credentials in secured form. These records help us verify access and contact you about account-specific privacy requests.

Wallet records

DANA, OVO, GoPay and QRIS references are stored as transaction records, not as open wallet balances from your provider. We use them to match deposits, trace withdrawals, and answer payment-related privacy questions.

Cookie controls

Cookies help keep you signed in, remember language choices, and spot repeated failed login attempts. You can clear cookies in your browser settings, though the next visit may require fresh login verification.

Login checks

We record session time, IP range, browser type, and device signals when you access the account. If the pattern changes sharply, we may request extra confirmation before wallet or profile changes proceed.

Retention period

We keep account, wallet, and support records only as long as needed for security, dispute handling, accounting checks, and legal duties. When data is no longer required, we delete it or reduce detail.

Change requests

You can ask to access, correct, or delete eligible personal data through Account > Profile > Privacy request or by email. We verify ownership first so another person cannot alter your records.

Privacy questions you may ask

This FAQ explains how our Privacy Policy applies when you open an account, add wallet details, browse game categories, or contact support. The answers focus on your data rights and our operating steps. If your case includes a specific DANA, OVO, GoPay or QRIS reference, include it only through live chat after login, the account form, or [email protected].

We collect the details you enter, such as username, mobile number, email if provided, and secured password credentials. We also record login time, device type, and wallet references needed to protect account access.

We store transaction references connected to your account, such as receipt time, amount, wallet name, and QRIS ID. We do not control your outside wallet app or see unrelated balances there.

Use Account > Profile > Privacy request or email [email protected] from your registered address. We verify your account first, then share eligible account, wallet, login, and support records in a safe format.

Yes, if you can verify account ownership. Start the request in live chat or the privacy form, include the current detail, and wait for our team to confirm before the change appears.

Cookies keep your session active, remember basic site choices, and help detect repeated failed logins. If you clear cookies in your browser, you may need to log in again and confirm account access.

Only staff who need the case for account support, wallet checking, security, or legal handling can access it. We do not share your request with game providers for ordinary privacy account changes.

We keep records for the period needed to run account security, wallet matching, dispute handling, and legal duties. After that period, we delete the data or keep a reduced record where required.