Reference

Legal terms for your brojp account

We keep the legal side in one place so you can check access rules, account duties, and data handling before you open anything.

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brojp Legal terms for your brojp account
CONTACT PATHS

Where to send policy requests

If you need help with a legal question, send it through live chat, the account form, or email and we route it to the right team.

Live chat Start here when you want a quick answer about access, document checks, or record…
Email desk Use email when you need a written trail for a legal request.
Account form Open the form inside your account for name edits, region checks, or data requests.
DATA CARE

How we handle records and requests

Our legal handling is built around clear records, account security, and limited access to personal data.

Data handling

We keep only the fields needed for identity checks, account continuity, and dispute handling. That usually means your name, email, device markers, and payment record references, not extra details that have no legal purpose.

Cookies

Our cookies remember session state, preferred language, and the last page you opened so you do not need to reset each visit. They do not replace your account password or the email check we use for sensitive changes.

Account security

We ask for email confirmation before we change contact details, region status, or payment-linked records. If the device looks new, we may add one more check so the request matches the profile on file.

Retention

Records stay on file for the period needed to process account duties, settle disputes, and meet local retention duties. After that, we remove or anonymise the parts no longer required under the applicable rule.

Change requests

If you want a correction, send the exact field, the reason, and matching proof from the account inbox. We compare the request with the record we hold, then update it when the details line up.

Contact path

For access, deletion, or export requests where local law allows, use live chat or the form inside your account. We keep the thread linked to your profile so you can track each step.

Questions about legal access

These questions cover the parts people check before they open an account or ask for a record change. We keep the answers short, factual, and tied to local law so you know what applies to your case. If your situation is unusual, our support team can confirm the right path from the account side.

Access depends on local law and is available only where local law permits. If your region is allowed, you can open the account page, confirm your details, and continue with the normal sign-in flow.

We use account data to verify identity, keep records matched to the right profile, and process legal requests. We do not ask for more than we need to handle a correction, a contact update, or a support case.

Send the request from live chat or the account inbox, then confirm the email linked to your profile. We will check the record on file and reply with the next step once the verification matches.

We keep records for as long as needed for account duties, dispute handling, and local retention duties, then remove or anonymise data when the rule allows it. The exact period can vary by location.

Yes. Open the account form, name the field you want changed, and attach matching proof. We compare the request with the current record, then update it after the checks are complete.

Use live chat, email, or the account form, and we will route it to the right team. For requests tied to identity or payment records, use the email on file so we can confirm the profile.

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